Effective Date: January 1, 2025
Company: Elite Prime Cleaning LLC
Website: www.eliteprimecleaning.com (https://www.eliteprimecleaning.com/)

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1. Introduction

Welcome to Elite Prime Cleaning LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website and cleaning services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree, please do not use our website or services.

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2. Services Provided

Elite Prime Cleaning LLC provides professional cleaning services, including but not limited to:
• Office and commercial cleaning
• Residential and house cleaning
• Building and school cleaning
• Move-in/move-out cleaning
• Stripping, waxing, buffing, and burnishing
• Carpet and floor care
• Post-construction cleaning
• Airbnb and vacation rental cleaning

Services may vary by client agreement and location. A formal estimate or contract will outline specific services, rates, and schedules.

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3. Scheduling & Payments
• Appointments may be booked through our website, phone, or email.
• Payments are due at the time of service unless otherwise agreed in writing.
• We accept major payment methods (credit/debit, cash, or invoiced business payments).
• Late or missed payments may result in service suspension or additional fees.

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4. Cancellations & Rescheduling
• Please provide at least 24 hours’ notice to cancel or reschedule an appointment.
• Same-day cancellations may incur a cancellation fee up to 50% of the scheduled service cost.
• Repeated cancellations may affect future scheduling priority.

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5. Satisfaction Guarantee

We take pride in delivering high-quality, detailed cleaning. If you are not satisfied, please notify us within 24 hours of service completion, and we will make reasonable efforts to correct the issue at no additional cost.

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6. Liability & Property Access
• Clients must provide safe access to the property during the scheduled time.
• Elite Prime Cleaning LLC is insured and bonded; however, we are not responsible for pre-existing damage or unreported maintenance issues.
• Please secure valuables and sensitive items before service.

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7. Privacy & Security

We respect your privacy. Any personal information shared with us will be handled according to our Privacy Policy. (https://www.eliteprimecleaning.com/privacy-policy)

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8. Modifications

Elite Prime Cleaning LLC reserves the right to modify or update these Terms at any time. Updates will be posted on this page with a revised effective date.

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9. Contact Us

For any questions about these Terms, please contact:
Elite Prime Cleaning LLC
Seattle, WA 98118
📧 info@eliteprimecleaning.com
📞 (929) 631-5123
🌐 www.eliteprimecleaning.com (https://www.eliteprimecleaning.com/)